PRIVACY POLICY
Your privacy matters. This policy explains how Pro Lens Journey collects, uses, and protects information when you explore our work, purchase prints, or connect with us.
Effective September 2026 / Last Updated September 2026
Information We Collect
We may collect information you voluntarily provide when interacting with Pro Lens Journey, including your: Name, email address, telephone number, billing or shipping information, order details, company or organization, project information, communication preferences, and information submitted through contact, commercial, licensing, or newsletter forms.
We may also automatically receive certain technical information when you use the website, such as your browser type, device type, IP address, approximate location derived from IP address, pages visited, referring website, and interactions with the website.
How We Use Information
Information collected through Pro Lens Journey may be use to:
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Process and fulfill purchases
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Communicate about orders or customer service matters
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Respond to photography, commercial, licensing, or collaboration inquiries
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Provide requested information or services
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Send marketing communications when permitted
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Operate, maintain, analyze, and improve the website
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Understand how visitors interact with our content
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Detect or prevent fraud, misuse, or security issues
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Maintain business and transaction records
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Comply with applicable legal obligations
We may also use information for other purposes disclosed when the information is collected or with your consent where required.
Print Orders and Third Party Fulfillment
Pro Lens Journey may use third-party providers to produce, process, ship, or otherwise fulfill print and merchandise orders. When you make a purchase, information necessary to complete your transaction may be provided to relevant service providers. This may include your name, shipping address, order information, and other information reasonably necessary to produce and deliver your order. These providers process information according to their own terms and privacy practices where applicable. Pro Lens Journey does not control the independent privacy practices of third-party providers.
payments
Payments may be processed through third-party payment processors or e-commerce services.
Pro Lens Journey generally does not directly receive or store complete payment card information when payment information is securely processed by a third-party payment provider. Payment providers may collect and process information according to their respective privacy policies and terms.
Commercial & photography inquiries
commercial & photography inquiries
When you submit a commercial photography, licensing, collaboration, or general project inquiry, we may collect information necessary to evaluate and respond to your request. This may include your name, company, email address, project location, project dates, budget information, intended image usage, licensing requirements, and other details you choose to provide. Submitting an inquiry does not create a contractual relationship between you and Pro Lens Journey.
email communications
If you choose to join the Pro Lens Journey email list, we may use your email address to share new photography, journal stories, collection releases, print announcements, company updates, promotions, and related communications. We may still send transactional or service-related communications when necessary, such as order confirmations or responses to inquiries.
cookies & analytics
Pro Lens Journey may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure performance, improve visitor experiences, and support marketing activities. Third party services integrated into the website may also use cookies or similar technologies subject to their own policies. Where required by applicable law, visitors may be provided with choices regarding non-essential cookies.
third party services & links
The Pro Lens Journey website may contain links to or integrations with third-party websites, platforms, plugins, social networks, e-commerce services, or other providers. Once you interact with a third party service, its privacy practices may apply. Pro Lens Journey is not responsible for the content, security, availability, or independent privacy practices of third party websites or services. We encourage visitors to review the privacy policies of third parties they choose to use.
data retention
We may retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, enforce agreements, satisfy legal or accounting requirements, and fulfill the purposes described in this Privacy Policy. Retention periods may vary depending on the type of information and the reason it was collected.
data security
Pro Lens Journey takes reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.
your privacy choices & rights
Depending on where you reside, applicable law may provide certain rights regarding your personal information. These may include rights to request access to, correction of, or deletion of certain personal information is processed, or exercise other privacy choices available under applicable law. To submit a privacy-related request, contact Pro Lens Journey using the information provided below. We may need to verify your identity before completing certain requests.
california privacy
California residents may have additional rights regarding personal information under applicable California privacy laws. Where applicable, those rights may include requesting information about certain personal information collected, requesting correction or deletion, and receiving information regarding certain disclosures or uses of personal information. Pro Lens Journey will respond to verified privacy requests as required by applicable law.
children's privacy
Pro Lens Journey is not directed toward children under the age of 13, and we do not knowingly seek to collect personal information from children under 13 through this website. If we learn that information has been collected from a child in circumstances prohibited by applicable law, we will take reasonable steps to address the information appropriately.
international visitiors
Pro Lens Journey may be accessible from locations outside the United States. If you access the website from another country, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate. Applicable privacy protections may differ between jurisdictions.
Changes to this privacy policy
Pro Lens Journey may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, third-party providers, or applicable legal requirements. When material updates are made, the revised policy will be posted on this page with an updated "Last Updated" date.
contact pro lens journey
Questions, concerns, or requests regarding this Privacy Policy or personal information may be directed to:
Pro Lens Journey
[Business Address Here]
Email: [Business Email Here]
Website: www.prolensjourney.com
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For privacy-related requests, use the subject line: Privacy Request